Jaakkocom oy privacy policy


Your privacy is important to us. Jaakkocom Oy respects your privacy and complies with all applicable laws and regulations regarding all personal information we may collect from you, including on our jaakko.com website and other sites we own and operate.


Personal data is any information about you that can be used to identify you. This includes information about you as an individual (such as your name, address, and date of birth), your devices, payment information, and information about how you use a website or online service.


If our site contains links to third-party sites and services, please note that these sites and services have their own privacy policies. When you follow a link to third-party content, you should read their posted privacy policies about how they collect and use personal information. This privacy policy does not apply to any of your activities after you leave our site.


These terms and conditions are effective from October 28, 2024.


Last updated: December 09, 2024


Information we collect

The information we collect falls into two categories: "voluntarily provided" information and "automatically collected" information.


"Voluntarily provided" information means information that you knowingly and actively provide to us when you use or participate in our services.


"Automatically collected" information refers to any information that your devices automatically send when you use our products and services.


Log information

When you visit our website, our servers may automatically record standard information provided by your browser. This information may include your device's IP address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other information about your visit.


Additionally, if you encounter certain errors while using the Site, we may automatically collect information about the error and the circumstances surrounding its occurrence. This information may include technical information about your device, what you were trying to do when the error occurred, and other technical information related to the problem. You may be notified of such errors, including when they occur, that they have occurred, or what the error is.


Please note that while this information may not be personally identifiable on its own, it may be possible to combine it with other information to personally identify individuals.


Device information

When you visit our website or interact with our services, we may automatically collect information from your device, such as geographic location information.


The information we collect may depend on the individual settings of your device and software.


Personal information

We may ask for personal information - for example, when you register to use the Service, submit content to us, or contact us - which may include one or more of the following:


  • By them
  • E-mail
  • Address
  • Telephone number
  • Citizenship
  • Age
  • Sexual


User-generated content

We consider user-generated content to be material (text, image and/or video content) that users voluntarily submit to us for publication on our website or republishing on our social media channels. All user-generated content is associated with the account or email address used to submit the material.


Please note that any content you submit for publication will be public after publication (and any subsequent review or review process). Once published, it may be available to third parties who are not covered by this Privacy Policy.


Legal grounds for processing your personal data

We collect and use your personal information only when we have a legitimate reason to do so. In such cases, we only collect personal information that is reasonably necessary to provide our services to you.


Data collection and use

We may collect personal information about you when you do any of the following on our website:


  • You are registered or logged in to the service.
  • You participate in competitions, raffles or surveys
  • Sign up to receive updates from us via email or social media channels
  • You are using a mobile device or web browser to access the content
  • You contact us via email, social media or other similar means
  • When you mention us on social media


We may collect, store, use and disclose information for the following purposes and will not further process personal information in a manner that is incompatible with these purposes:


  • Providing you with the core features and services of our platform
  • To allow you to customize or personalize your experience on our website
  • To provide you with products and/or services
  • Contact you and communicate with you
  • Market research and analytics, and business development, including the operation and improvement of the website, related applications, and related social media platforms
  • For advertising and marketing, including sending you promotional information about our products and services and those of third parties that we think may be of interest to you
  • To enable you to use our website, related applications and social media platforms
  • For administrative purposes
  • Organizing competitions, raffles and/or offering additional benefits to you
  • To comply with our legal obligations and resolve any disputes
  • To determine the content you post on our website (e.g. posts and comments).
  • For security and fraud prevention, and to ensure that our sites and apps are safe and used in accordance with our terms of use
  • For technical evaluation, including operating and improving our websites and apps, related applications and social media platforms


We may combine personal information voluntarily provided and automatically collected with aggregated or research data we obtain from other reliable sources. For example, our marketing and market research activities may reveal information and insights that we may combine with information about how visitors use our site to improve our site and your experience.


Security of your personal information

When we collect and process personal information and when we store this information, we protect it using commercially acceptable means to prevent loss and theft of information and unauthorized access, disclosure, copying, use or modification.


Although we do our best to protect personal information on the Service, we point out that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute security.


You are responsible for choosing and maintaining the overall security of your password and for ensuring the security of your information on our services. For example, ensure that all passwords used to access your personal information and accounts are secure and confidential.


How long do we keep your personal information?

We will only retain your personal data for as long as necessary. This period may depend on what we are using your data for in accordance with this Privacy Policy. For example, if you have provided us with personal data when you created an account with us, we may retain that data for as long as your account exists on our system. If your personal data is no longer needed for this purpose, we will delete it or anonymize it by removing any information that identifies you.


However, we may retain your personal data where necessary to comply with legal, accounting or reporting obligations or for archiving purposes in the public interest.


Disclosure of personal data to third parties

We may disclose personal data to the following parties:


  • Our company's parent company, subsidiary or associated company
  • Third-party service providers to enable them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, debt collection agencies, maintenance or problem resolution agencies, marketing or advertising agencies, professional advisors and payment system administrators
  • Our employees, subcontractors and/or related entities
  • Our current or potential representatives or business partners
  • Sponsors or promoters of competitions, raffles or campaigns we run
  • Credit reporting agencies, courts and regulators
  • To courts, regulators and law enforcement authorities as required by law in connection with actual or future legal proceedings or to establish, exercise or defend our legal rights
  • To third parties, including agents or subcontractors who assist us in providing information, products, services or direct marketing to you
  • To third parties for data collection and processing
  • An entity that buys or to which we transfer all or substantially all of our assets and business


The third parties we currently use include:


  • Google Analytics
  • Google Tag Manager


Managing your personal data

Your Choices: By providing us with personal information, you understand that we will collect, store, use and disclose your personal information in accordance with this Privacy Policy. You are not required to provide us with personal information, but failure to do so may affect your use of our website or the products and/or services offered through it.


Information Received from Third Parties: If we receive your personal information from a third party, we will protect it in accordance with this Privacy Policy. If you are a third party providing personal information about another individual, you represent and warrant that you have that individual’s consent to provide the personal information to us.


Marketing Consent: If you have previously consented to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.


Access to information: You can request detailed information about the personal information we hold about you.


Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the information provided in this Privacy Policy. We will take reasonable steps to correct any information that we determine is inaccurate, incomplete, misleading or out of date.


Reporting data breaches: We comply with the laws applicable to us regarding data breaches.


Complaints: If you believe that we have breached the relevant data protection law and you wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will investigate your complaint promptly and respond to you in writing setting out the results of our investigation and the steps we will take to address your complaint. You also have the right to contact a regulatory authority or data protection authority regarding your complaint.


Unsubscribing: If you would like to unsubscribe from our email database or opt out of receiving communications (including marketing communications), please contact us using the information provided in this Privacy Policy or opt out of communications using the opt-out options provided in the communications. We may need to ask you for certain information in order to verify your identity.


Use of cookies

We use cookies to collect information about you and your activity on our site. A cookie is a small text file that our website stores on your computer and accesses each time you visit our site, so that we can understand how you use our site. This helps us to provide you with content based on your preferences.


See our cookie policy for more information.


Possible changes in business operations

If jaakko.com is acquired or in the unlikely event that we cease to operate or enter bankruptcy, we will include information, including your personal information, among the assets transferred to any party acquiring us. You agree that such transfers may occur and that any party acquiring us may, to the extent permitted by applicable law, continue to use your personal information in accordance with this policy and must adopt this policy as the basis for any ownership or use rights we have in such information.


Restrictions

Our website may contain links to external sites that we do not maintain. Please note that we cannot control the content and practices of these sites and cannot be responsible for their privacy practices.


Changes to the Privacy Policy

We may, at our discretion, change our Privacy Policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this Privacy Policy, we will post the changes here at the same link that you used to access this Privacy Policy.


If the changes are significant or if required by applicable law, we will contact you (based on your chosen communication preferences) and all of our registered users with the new information and links to the updated or amended policy.


If required by law, we will ask you for your permission or give you the opportunity to consent or not consent, as applicable, to new uses of your personal information.


Additional information for compliance with the General Data Protection Regulation (GDPR) (EU)


Data Controller / Data Processor

The General Data Protection Regulation distinguishes between organizations that process personal data for their own purposes (so-called controllers) and organizations that process personal data on behalf of other organizations (so-called processors). Jaakkocom Oy, located at the address given in the Contact section, is the controller of the personal data you have provided to us.


Legal basis for processing your personal data

We only collect and use your personal information when we have a legal right to do so. In such cases, we collect and use your personal information lawfully, fairly and transparently.


Our lawful bases depend on the services you use and how you use them. This means that we only collect and use your information on the following grounds:


Your consent

When you give us permission to collect and use your personal information for a specific purpose. You can withdraw your consent at any time through the features we offer; however, this will not affect any use of your information that has already taken place. You may give your consent to provide your name and contact details to enter a prize draw or promotion. You can withdraw your participation at any time, but this will not affect any selection or review that has already been made. If you have any questions about how to withdraw your consent, you can contact us using the details provided in the Contact section of this Privacy Policy.


Contractual or business reason

When you have entered into a contract with us or when it comes to, for example, preparatory steps before we enter into a contract or cooperation with you. For example, if you contact us to inquire about something, we may need your personal data, such as your name and contact details, in order to respond.


Legitimate interests

If we consider it necessary for our legitimate interests, such as providing, operating, improving and communicating our services. We consider our legitimate interests to include, but are not limited to, research and development, understanding our audience, marketing and promoting our services, measures taken to ensure the effective operation of our services, marketing analysis and measures to protect our legal rights and interests.


Compliance with the law

In some cases, we may be required by law to use or retain your personal information. Such cases may include, but are not limited to, court orders, criminal investigations, government requests, and regulatory obligations. If you have any questions about how we retain personal information to comply with the law, you can contact us using the information provided in the Contact Us section of this Privacy Policy.


International transfers outside the European Economic Area (EEA)

We ensure that all transfers of personal data from countries in the European Economic Area (EEA) to countries outside the EEA are protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission or by using binding corporate rules or other legally approved means.


Managing your rights and personal data

Restriction: You have the right to request that we restrict the processing of your personal data if (i) you have concerns about the accuracy of your personal data; (ii) you believe that your personal data has been processed unlawfully; (iii) you need us to retain the personal data only for the purposes of asserting a legal claim; or (iv) we are processing your objection to processing based on legitimate interests.


Object to processing: You have the right to object to processing of your personal data based on our legitimate interests or the public interest. If you do so, we must demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms in order for us to continue processing your personal data.


Data Portability: You may have the right to request a copy of the personal data we hold about you. We will provide this information, where possible, in CSV format or another easily readable format. You may also have the right to request that we transfer this personal data to a third party.


Deletion: You may have the right to request that we delete your personal information that we hold about you at any time, and we will take reasonable steps to remove your personal information from our existing records. If you request that we delete your personal information, we will inform you of how deletion will affect your use of our website or our products and services. There may be exceptions to this right for specific legal reasons, which we will tell you about in our response to your request, if applicable. If you terminate or delete your account, we will delete your personal information within 30 days of your account deletion. Please note that search engines and similar third parties may continue to retain copies of your personal information that has been made public at least once, such as certain profile information and public comments, even after you have deleted your information from our services or deactivated your account.


Contact us

If you have any questions about your privacy and data protection policy, you can contact us:


support@jaakko.com